But, users reportedly encountered connection problems with the Showtime app. This can sometimes mean that the Showtime server is down or an app issue on your streaming device. This guide will show you the most common reasons why Showtime is not working on your device and how to fix it. Read this guide to know more.
“Why is Showtime Not Working?”—Most Common Reasons
There can be several reasons why the Showtime app is not working on your device. First, you’ll need to make sure that your device is supported by the app. Here is the list of supported devices by the Showtime streaming service:
1 “Why is Showtime Not Working?”—Most Common Reasons1.1 Smart TVs and Streaming Devices1.2 Smartphones and Tablets2 How to Fix Showtime App Not Working2.1 Fix #1: Power Cycle Your Smart TV and WiFi Router2.2 Fix #2: Force Stop and Relaunch the Showtime App2.2.1 Android2.2.2 iOS2.2.3 Samsung TV2.2.4 Roku2.3 Fix #3: Clear Cookies and Cache Data2.3.1 Windows (Chrome)2.3.2 Android2.3.3 iOS2.3.4 Samsung TV2.3.5 Roku2.4 Fix #4: Reinstall the Showtime App on Your Device2.4.1 Android2.4.2 Roku2.4.3 Samsung TV3 Final Thoughts
Smart TVs and Streaming Devices
Smartphones and Tablets
If you see your device on the list above, you can use it to stream Showtime. Also, here are some common reasons why the Showtime app is not working on your device:
You’re Not Located in the US – The Showtime app, like other streaming services in the US and some of its territories, only supports subscribers within the country. In other words, it’s still geographically restricted and will only work when you’re watching content in the US and US-owned territories.
Showtime Server is Down – Server outages can sometimes occur with various streaming services, including the Showtime app. Check this site to see if the app’s server is currently having issues.
Slow Internet Connection – If you’re using the Showtime app on your device with a slow internet connection, chances are the app might not load properly or some of its features may appear unavailable. You can try to power cycle your WiFi router if this happens.
Corrupted Cache – Cache data is used for improved app performance and loading times. However, it can cause problems when it’s outdated and corrupted. Clearing it can solve the Showtime not working issue and will save your device some storage space.
How to Fix Showtime App Not Working
If you’re owning a Showtime-compatible device and have experienced one of the reasons above, here are some fixes that you can try. Make sure to go over them individually and check which one works best for your device.
Fix #1: Power Cycle Your Smart TV and WiFi Router
Power cycling your smart TV or another streaming device will help reset its components to their stable state. It’s also a risk-free solution since it will not harm your device and delete data. To power cycle your smart TV, follow these steps: To power cycle your WiFi router, follow the steps below: After doing these steps, try launching the Showtime app and check if it’s now working properly. If you’re using a console, you can follow the steps above (for smart TV). However, if you’re using a smartphone or computer, you’ll just need to restart it and see if it solves the issue.
Fix #2: Force Stop and Relaunch the Showtime App
Once the Showtime app ends up freezing while you’re using it on your device, you can try to force stop the app and relaunch it. It will immediately prompt your device to close the app, in case there’s a glitch. Depending on your device, here are some ways to force stop the Showtime app:
Android
iOS
Samsung TV
Roku
Fix #3: Clear Cookies and Cache Data
Old cache and cookie data can sometimes cause issues, especially when it’s corrupted. Clearing it can solve most app errors and save storage for your device. Here’s how you can clear Showtime app data on various devices:
Windows (Chrome)
Android
iOS
Since there’s no option to clear the app data on iOS, you can uninstall the Showtime app and reinstall it later through the App Store:
Samsung TV
Roku
On Roku devices, you can clear its cache by pressing the following buttons on the remote in order: Home button five times, Up button once, Rewind button twice, Fast Forward button twice. Your Roku device will delete all cache data and reboot. Then, you can try opening Showtime and check if it now works normally.
Fix #4: Reinstall the Showtime App on Your Device
If the fixes above didn’t work, you can try reinstalling Showtime. This will force your device to download the latest version of the app, in case its current version is bugged. To reinstall the Showtime app on various devices, follow the steps below:
Android
Roku
Samsung TV
If you are subscribed to Showtime, then chances are you also have Paramount Plus as they are owned by the same company. You can watch Paramount Plus on your PS5 or Xbox as well as a regular TV.
Final Thoughts
One way to stream various content from the Showtime channel is through the Showtime app. It allows you to stream on different devices as long as you have an active subscription. Hopefully, this guide helps you to fix the Showtime app if it’s not working on your streaming device. If you’re still having app and subscription issues, visit Showtime Support for further help.
