Despite its state-of-the-art technology, even Samsung isn’t immune to having issues with its products. For example, your Samsung TV Remote might stop working suddenly. Well, fear not, for every problem has a solution! If you’re having trouble with your remote, we have some simple fixes for you in this article that might work. Read more to find out!
Common Issues
Your Samsung Smart Remote suddenly stops working due to multiple reasons like defective batteries, sensors, remote, or even faulty Bluetooth and infrared signals.
1 Common Issues2 Methods to Fix Issues2.1 Method #1: Remove the Batteries2.2 Method #2: Check Your Network2.3 Method #3: Re-pair Your Remote2.4 Method #4: Check the IR Sensor in Your Remote2.5 Method#5: Update Your TV’s Software2.6 Method #6: Calibrate the Remote’s Touch Pad2.7 Method #7: Install the SmartThings App on Your Phone3 Final Thoughts
One of the most common solutions to your Smart Remote not working anymore is to remove the batteries from the remote, unplug the TV from the outlet, and wait for 60 seconds. While you wait, clean the TV bezel with a microfiber cloth. After that, plug the TV back in and replace the batteries in the remote. Your remote should be working now! However, if this solution doesn’t work for you, don’t worry; there are a lot of others left to try. Samsung also narrowed down some common root causes and their solutions which we have included in this article.
Methods to Fix Issues
Some of you might have an issue with your battery, some with the Infrared sensor, or something else entirely. Whatever the case, we’re sure one of the fixes below will help get your Samsung TV Remote working again. You can take a look at the Smart Remote Control Manual to understand your remote better.
Method #1: Remove the Batteries
The batteries might be an obvious yet common reason for your remote not working. They might get damaged due to factors such as temperature or external damage. Follow these steps to remove the batteries:
Method #2: Check Your Network
The Smart TV and Remote both need an internet connection to work seamlessly. So if your remote suddenly doesn’t work, it might be because of connectivity issues with your wifi, due to which commands can’t go from the remote to the TV. One of the quickest ways to fix this is to restart your modem, here’s how:
Method #3: Re-pair Your Remote
After a while, your remote and TV could get unpaired. This stops the remote from sending commands to the TV, which is when your remote stops working. Usually, the two devices get automatically paired when turned on or after a software update, but sometimes you must manually re-pair them following these steps: If there are issues with bluetooth on your TV, that may prevent other devices from pairing with it. If you would like more details, please read How to Connect AirPods to Samsung TV which talks about pairing bluetooth devices in general (as well as Airpods specifically).
Method #4: Check the IR Sensor in Your Remote
The Samsung Remote and TV use infrared (IR) beams to send and receive commands. If there is an obstruction in the pathway between the TV and the remote, it could be a reason for the remote not sending commands. These obstructions may include a wall, large furniture, or even another person. So, make sure there are no obstacles, first and foremost. Next, you’ll want to check if the IR beam in your remote is working. One easy way for this is to use the camera app on your phone: Sometimes, the problem is the IR rs on the remote and the TV. If dirty, they might be a reason for your remote not working. Use a light, microfiber cloth on the sensors or lightly blow on them to get rid of dirt. Then, try to use the remote to see if it’s working now.
Method#5: Update Your TV’s Software
Samsung occasionally releases software updates for its products. Usually, your device would update automatically, but sometimes you have to do this manually instead. Sometimes, it might not be your remote that’s the issue, but your TV needs an update. If your TV requires an update, it might cause a delay when you use the remote, or it might not even work. The best solution, then, is to look for an update. Here’s how to do that:
Method #6: Calibrate the Remote’s Touch Pad
If left uncalibrated, the touchpad on your Samsung Smart Touch Remote might lose its sensitivity after being overused. In this case, you would need to recalibrate your remote manually. Follow these steps to calibrate your remote’s touch pad:
Method #7: Install the SmartThings App on Your Phone
If all else fails, your only solution might be to install the SmartThings app on your phone instead. This app allows you to use your Samsung phone as a remote and navigate your Smart TV. It’s available for both Android and iOS phones. Your TV should have the SmartThings app installed already. But in case it doesn’t, you can manually install it. If you have SmartThings on your Smart TV, open the app on your phone.
Final Thoughts
If your Samsung TV Remote suddenly stops working, there’s nothing to worry about because it’s more common than you’d think. There are a lot of different fixes that could work for you, whether they have to do with the batteries, the IR sensor, or some other feature. Hopefully, this guide has one of the solutions you were looking for, and you can get back your fully functional Samsung Smart TV Remote without any problems.
